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Welcome to Pinnman.com! We are very excited to deliver the best pet products, supplements, treats, and much more. Here, we present our shipping policy to make your experience smooth—order to delivery.

  1. Shipping Methods:

    Standard shipping via reliable carriers to reach your location.


    People who need their deliveries to arrive faster have expedited options available. Additional charges will be applicable.

  2. Processing Time:

    We typically process orders 1-2 business days from the time of order.


    Processing date for orders placed on the weekend, or on any national holiday, shall be the next business day.

  3. Shipping Times:

  4. Standard Shipping times—3-7 business days, depending on location and carrier, with the contiguous Pan India.


    Expedited shipping may be selected for faster shipping time frames.

  5. Shipping Costs:

    Free shipping can be available for orders above a particular fixed price. Go to our website and check our current offers and deals.


  6. Tracking Information:

    As soon as your parcel is sent out, you will shortly receive an email from our end regarding the shipping confirmation to let you know about the tracking information.


    Legal Restrictions: There are various products that may not be shipped to certain locations due to some imposed legislations. Be sure to check product description areas and shipping restrictions before placing your order.

  7. Address Accuracy:

    Always make sure your shipping address is clear and accurate. We wouldn't want to experience a shipping problem or delay somewhere.


    We will not be held responsible for charges or orders that has been delivered according to the wrong or incomplete addresses provided by customers.


  8. Orders customization:

    Once an order is placed, the shipping address and selections for the products cannot be changed; please check and review the order placed before submitting the order.


  9. Shipping Damage or Loss :

    If it so happens, which is rather rarely, your order reaches you and then only do you find that it is damaged or has been lost while in transit kindly get across our customer service immediately so that the problem is rectified.


    We do try and work with the carrier to resolve as soon as possible so that you may receive your replacement or refund earlier where applicable.


    If you have any concerns or questions concerning our shipping policy or your order in general, please do not hesitate to contact our customer servicing team. We are here to help!


By placing this order with Pinman.com you hereby agree to the above – shipping policy. Thank you for choosing us for all your pet product needs